 | Initial assessment of your loved one
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 | State to state relocation arrangement and services
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 | Screen, arrange for, and monitor in-home care |
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 | On site advocate and liaison coordinator for families at a distance
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 | Continuity of care from the hospital to rehab or home |
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 | Explanation of insurance benefits including Medicaid, Medicare, HMOs
and Long Term Care Insurance
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 | Education on elder care services within the community
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 | Completion and processing of the Mass Health application |
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 | Locate appropriate community resources |
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 | Assistance with and explanation of medical and insurance forms
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 | Knowledge of elder care products |
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 | Information and resources on Alzheimer's disease
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 | Monitor compliance with medications and treatments
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 | Education/coping strategies for the family caregiver |
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 | Liaison between medical professionals and family |
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 | Individual services for your loved one at home for counseling and
support
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 | Assist in making difficult late life decisions
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 | Interpretation of state facility ratings as part of yearly survey
process
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 | Long term care planning
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 | Provide crisis intervention
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 | Consumer education |
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 | Family advocacy |
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